Agree on a goal
Define what the learner is working towards, without promising a specific result before assessment.
Teacher preparation
A lesson should have a clear purpose and relevant materials.
Constructive feedback
Explain strengths, difficulties and useful next steps in language a learner can understand.
Review progress
Look at comparable tasks over time and adapt the plan where appropriate.
Escalation
There should be a way to raise concerns about a lesson or an interaction once support is enabled.
Need a hand?
Explore the platform or learn more about the available options before starting.
Contact support