Draft for review. This English-language text is for review only; the approved service terms, legal entity and contact details take precedence.
Your right to ask
Users may request a refund or correction under the confirmed agreement and applicable consumer law.
How to request
The official support email and operator details must be published before requests can be processed.
Calculating the amount
Any refund calculation should reflect the circumstances, services actually delivered and mandatory legal rights.
Timing and method
Applicable refund periods and the original payment method will be specified in the approved policy.
No invented guarantees
TutorMost does not advertise a guaranteed exam score or automatic full refund unless the precise conditions are formally approved.
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