Draft for review. This English-language text is for review only; the approved service terms, legal entity and contact details take precedence.
Learner-requested changes
Notice periods and the consequences of late cancellations must be confirmed before booking.
Teacher-requested changes
Users should be told promptly and offered the choices provided by the confirmed service terms.
Connection problems
Parties should establish how interrupted online lessons are recorded and handled.
Late arrival
A fair procedure for delayed attendance should be stated in the service terms.
A transparent policy
The earlier Tutorstart site mentioned 24 hours. This is not an active TutorMost commitment until approved.
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