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Terms of service

What needs to be agreed before tutoring begins

Draft for review. This English-language text is for review only; the approved service terms, legal entity and contact details take precedence.

1. What is provided

The specific tutoring service, teacher or contractor and the platform’s role must be described in the confirmed order.

2. Information before an order

Learners should see the lesson format, duration, total price and cancellation terms before committing.

3. Confirmation

A booking should only be considered accepted when the agreed service details are confirmed.

4. Lessons

Scheduling, participation, technical requirements and responsible parties should be documented.

5. Changes and cancellations

Rules for missed lessons, cancellations and refunds must be approved and communicated before sale.

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